Effective Date: 5/11/2025
At Shadho, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, delivery address, and payment details.
- Account Information: Username, password, and order history.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Improve our website, services, and user experience
- Respond to your queries and provide customer support
- Send promotional emails or SMS (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Delivery and logistics partners to fulfill your orders
- Payment service providers for transaction processing
- Legal authorities if required by law or for fraud prevention
4. Cookies and Tracking Technologies
Our site uses cookies to improve functionality and personalize your shopping experience. You can control cookie settings via your browser preferences.
5. Data Security
We use industry-standard security measures including SSL encryption to protect your data. However, no method of online transmission is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data (unless required for legal or operational reasons)
- Opt-out of marketing communications at any time
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@shadho.com
📞 Phone: +880 1799-525923